Full job descriptionReed Business Support are proud to be recruiting on behalf of a well-established, market-leading, family-run organisation who are looking for a Sales Administrator to join their sales department on a full-time, permanent basis.


The Customer Service Advisor role will involve:
*Managing customer communications via telephone and email
*Processing customer orders accurately and efficiently for dispatch
*Providing advice on products and services
*Supplying delivery and stock information
*Providing carrier delivery updates via track and trace systems
*Resolving customer queries using internal helpdesk and CRM systems
*Supporting Field Account Managers through follow-up calls and customer contact


The successful candidate will have:
*A friendly, confident, and professional manner
*Strong IT skills and good computer literacy
*A passion for delivering excellent customer service with a "can do" attitude
*A flexible and adaptable approach
*The ability to work well within a team environment


Salary and Benefits
*£27,500 + bonus scheme
*Hybrid working available following training (minimum 3 days office-based)
*Full in-house training provided
*Company pension
*Health benefits
*Cycle to work scheme
*Childcare vouchers
*25 days holiday + Bank Holidays
*Up to 3 additional days annual leave for 100% attendance
Hours: 38.5 hours per week
Shifts: Monday to Friday on a rota basis between 8:30am – 5:30pm


How to Apply
If you are interested in this opportunity, please apply via Reed with your most up-to-date CV. For more information or a confidential discussion, please contact Reed Business Support Preston.