Full job descriptionSales Team Leader | £35,000 - £38,000 | Colchester, Essex

My client, a well-established and growing supplier within the construction sector, is currently seeking an Internal Sales Team Leader to join their busy sales office on a permanent basis. This is an excellent opportunity for an experienced sales professional looking to take the next step into a leadership role, supporting the Internal Sales Manager in driving performance, developing the team, and creating a proactive, sales focused culture.

Responsibilities
*Support the Internal Sales Manager in motivating, coaching, and developing the Internal Sales team
*Drive a sales first mindset, encouraging increased customer engagement and commercial growth
*Plan and allocate daily workloads, ensuring tasks are prioritised effectively across the team
*Monitor team performance, identifying opportunities for improvement and addressing any operational challenges
*Act as the first point of contact for team support and escalations when required
*Promote high standards of customer service, communication, and professionalism
*Encourage improvements in call answer rates, email response times, and overall customer experience
*Support KPI tracking, reporting, and the achievement of team and business objectives

Skills
*Previous experience within an internal sales, customer service, or commercial office environment
*Experience leading, supervising, or supporting a team, either formally or informally
*Strong organisational skills with the ability to manage workloads and competing priorities
*Confident communicator with the ability to motivate and influence others
*Proactive and solutions focused approach to problem solving

Package
*£35,000 - £38,000 basic salary (dependent on experience)
*Opportunities for career progression and professional development
*Staff discounts and additional company benefits
*Free on site parking
*Supportive and collaborative working environment