Senior CRM Analyst
  • England,North West,Cheshire
  • Full Time, Permanent
  • £50,000 - £55,000 per annum
Job Description:
Full job descriptionSenior CRM Analyst
Hybrid - Cheshire (1-2 days per week)
£50,000 - £55,000


This is an excellent opportunity to lead CRM analytics in a data rich, customer focused environment. You will work closely with Marketing to shape strategy, influence campaigns and deliver measurable commercial impact through high quality insights.


The Company
They are a well established consumer business with a strong UK presence and a loyal customer base. Data plays a central role in how they engage customers across digital and in store channels. The team is collaborative, supportive and focused on using analytics to drive better customer experiences. They offer a modern working environment with hybrid flexibility from their Cheshire office.


The Role
* Lead best practice across CRM analytics including storytelling, visualisation and insight generation
* Act as the subject matter expert for campaign measurement and CRM analytics methodologies
* Partner with Marketing teams to define objectives, optimise campaigns and ensure effective execution
* Use customer and campaign data to shape marketing strategy and CRM planning
* Drive innovation by introducing new tools, techniques and approaches to analytics
* Deliver actionable recommendations to improve engagement and return on investment


Your Skills and Experience
* Strong commercial experience using SQL and working with large scale data warehouses
* Proven delivery of end to end analytics projects from requirements through to measurable outcomes
* Deep B2C CRM analytics experience across targeting, data design and customer journey analysis
* Ability to communicate complex data clearly to non technical stakeholders
* Strong stakeholder management, prioritisation and planning skills
* Collaborative mindset with experience supporting or mentoring others
* Exposure to tools such as Power BI, Salesforce Marketing Cloud or similar is beneficial


What They Offer
* Competitive salary of £50,000 - £55,000 depending on experience
* Hybrid working model based in Cheshire
* Opportunity to shape CRM analytics strategy in a customer centric organisation
* Clear progression opportunities within a growing analytics function
* Supportive and collaborative team environment


How to Apply
If you are interested in this CRM Analytics role, please apply with your CV to learn more.
Job number 3854828

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Company Details:
Harnham - Data & Analytics Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
Harnham are the global leaders in Data & Analytics recruitment.Harnham provides specialist Data & Analytics recruitment staffing services and talent s...
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