Full job descriptionYour new company

You’ll be joining a well-established and growing organisation that places a strong focus on customer experience and service excellence. With a supportive team culture and a commitment to continuous improvement, the business offers a positive working environment where employees are encouraged to develop and succeed.

Your new role

As a Customer Service Representative, you will be the first point of contact for customers, providing timely and effective support across a range of enquiries. You’ll handle incoming calls, emails and queries, ensuring each interaction is managed professionally and resolved efficiently. You’ll work closely with internal teams to coordinate solutions, update systems accurately, and ensure customers are kept informed throughout.

What you’ll need to succeed

In order to succeed, you will need strong organisational skills and the ability to prioritise your workload are essential, as well as confidence using IT systems. A proactive attitude, willingness to learn, and a team-focused mindset will also help you succeed.

What you’ll get in return

In return, you will receive a competitive rate of pay, and you’ll gain experience in a fast-paced, customer-driven environment, building valuable skills and contributing to a business that prioritises both employee satisfaction and customer success.

What you need to do now
If you’re interested in this role, click ’apply now’ to forward an up-to-date copy of your CV.
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