Full job descriptionLooking for your next step in insurance?

An established and highly respected independent insurance broker is looking to appoint an SME Account Handler to join its growing London team.

This opportunity would suit someone who has gained some experience within commercial insurance and is now looking for a business that will invest in their development, provide genuine progression opportunities and allow them to build a long-term career.

Initially, you’ll be responsible for supporting Account Executives and managing a portfolio of SME clients, ensuring they receive a high level of service whilst developing your technical knowledge and client management skills.
This isn’t a role where you’ll remain on small business accounts indefinitely. The intention is to provide ongoing training, exposure and responsibility, enabling you to progress onto larger and more complex commercial risks over time.

The Role
*Managing and servicing a portfolio of SME commercial clients

*Supporting Account Executives with renewals, mid-term adjustments and client servicing

*Preparing market presentations and obtaining quotations from insurers

*Building strong relationships with clients and insurer partners

*Handling day-to-day enquiries and providing professional advice

*Assisting with larger commercial accounts as your experience develops

About You
*Experience working within a commercial insurance broking environment

*Previous Account Handler or Account Executive support experience

*Good knowledge of SME commercial insurance risks

*Strong communication and relationship-building skills

*Organised, proactive and keen to develop your career

*Able to work independently whilst contributing to a collaborative team environment

Why Consider This Opportunity?
*Join a well-established broker with an excellent reputation in the market

*Genuine opportunity to progress into larger and more complex commercial accounts

*Supportive leadership team committed to developing talent

*Flexible working arrangements available, including consideration of part-time applicants

*Hybrid working options available for the right individual

*Long-term career development within a growing business

If you’re looking for a role where you can hit the ground running whilst continuing to develop your technical and client-facing skills, we’d be pleased to discuss the opportunity in confidence.






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Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.