Full job descriptionI am currently representing my Wigan based client as they recruit for a driven and customer-focused Sales Support Executive to join a busy and growing team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building relationships with customers, and developing their career within a supportive and dynamic business. If you have strong communication skills and a proactive approach, this could be the ideal next step for you.
Role Purpose:
To deliver professional and efficient customer service while supporting sales activity within a fast-paced commercial environment. The role involves advising customers on products, pricing, availability, and lead times, while maintaining strong relationships with both internal teams and external suppliers. The successful candidate will play a key role in driving customer satisfaction and identifying opportunities to maximise sales.
Benefits:
*£27,000 starting salary Increasing to £28,000 upon successful completion of 6-month probation
*21 days holiday (rising to 25 with service) + Bank Holidays, plus birthday leave
*Additional holiday incentive for booking 5 consecutive days (Jan–May)
*Mon-Fri 09:00-17:30
*Early finish (16:30) every other Friday
*Company pension scheme
*Healthcare cash plan, 24/7 GP access, and Employee Assistance Programme
*Electric car salary sacrifice scheme and Cycle to Work scheme
*Employee referral programme and long service awards
*Discounts on products/services, gym membership, spa treatments, and access to a benefits hub
*Paid volunteering days and regular company events
*Free parking and convenient transport links
Day-to-Day of the Role:
*Responding to customer enquiries via phone and email in a professional and timely manner
*Providing product recommendations, pricing information, stock availability, and lead times
*Preparing and issuing quotes to customers
*Making outbound calls to existing customers to build relationships and generate repeat business
*Managing incoming emails and prioritising workload effectively
*Updating and maintaining accurate records on internal systems
*Liaising with suppliers (UK, Europe, and overseas) to obtain product and pricing information
*Coordinating with internal teams and external partners to resolve order queries or issues
*Analysing customer data and spreadsheets to identify trends and future sales opportunities
*Supporting colleagues and contributing as an integral part of the wider sales team
Specification:
*Previous experience in an office-based role
*Strong IT skills and administrative capabilities
*Confident and professional telephone manner
*Excellent written, numerical, and verbal communication skills
*High attention to detail and strong organisational skills
*Ability to work under pressure, prioritise tasks, and meet deadlines
*A proactive approach with the ability to work both independently and as part of a team
If you’re looking for a role where you can make an impact, develop your skills, and be part of a collaborative team, we’d love to hear from you.
Apply today to take the next step in your career!