Customer Service Advisor
other jobs Time Recruitment
Added before 3 Minutes
- England,North West,Cheshire
- Full Time, Permanent
- £26,000 - £28,000 per annum
Job Description:
Full job descriptionCustomer Service AdvisorLocation: Office-based - Bredbury, Stockport
Salary: £26,200 – £28,000 (depending on experience)
Hours: Monday - Friday - 37.5 hours
Week
Week
Week
About the Company
My client is a growing business that combines intelligent software, with in-car devices and human expertise to help you Manage, Connect and Protect your vehicles. With a small, close-knit team and a focus on delivering high-quality service across multiple products, this is a great opportunity to join a company where your contribution will truly matter.
The Role
We’re looking for a proactive and organised Customer Service Advisor to join our team. This is not a scripted call centre role - you’ll have the autonomy to problem solve, investigate issues, and support customers across a range of services.
Working closely with internal teams, including telematics and technical specialists, you will provide high-quality support to a primarily B2B customer base (car dealerships) while also assisting with operational processes.
No two days are the same - this is a fast-paced, varied role where initiative and adaptability are key.
Key Responsibilities
*Deliver excellent customer service
*Handle both inbound customer quieries, chatbox and email
*Investigate issues and work with technical teams to find solutions
*Support operational tasks such as booking jobs and managing calendars
*Manage multiple tasks and priorities in a fast-paced environment
*Take full ownership of customer queries from start to finish
What We’re Looking For
*Previous experience in customer service (inbound or outbound)
*Strong problem-solving skills and ability to think independently
*Highly organised with excellent time management
*Confident communicator able to engage with people at all levels
*Calm under pressure with strong attention to detail
*Positive attitude with a willingness to learn and get stuck in
*Ability to work accurately while maintaining pace
*A team player who follows processes but can also use initiative
What You’ll Get
*Salary between £26,200 - £28,500
*Opportunity to work in a growing company with progression opportunities
*Exposure to multiple areas of the business (customer service, operations, technical)
*A supportive, small team environment
*Room for progression within a growing company
For further information please contact Amanda at Time Recruitment
Salary: £26,200 – £28,000 (depending on experience)
Hours: Monday - Friday - 37.5 hours
Week
Week
Week
About the Company
My client is a growing business that combines intelligent software, with in-car devices and human expertise to help you Manage, Connect and Protect your vehicles. With a small, close-knit team and a focus on delivering high-quality service across multiple products, this is a great opportunity to join a company where your contribution will truly matter.
The Role
We’re looking for a proactive and organised Customer Service Advisor to join our team. This is not a scripted call centre role - you’ll have the autonomy to problem solve, investigate issues, and support customers across a range of services.
Working closely with internal teams, including telematics and technical specialists, you will provide high-quality support to a primarily B2B customer base (car dealerships) while also assisting with operational processes.
No two days are the same - this is a fast-paced, varied role where initiative and adaptability are key.
Key Responsibilities
*Deliver excellent customer service
*Handle both inbound customer quieries, chatbox and email
*Investigate issues and work with technical teams to find solutions
*Support operational tasks such as booking jobs and managing calendars
*Manage multiple tasks and priorities in a fast-paced environment
*Take full ownership of customer queries from start to finish
What We’re Looking For
*Previous experience in customer service (inbound or outbound)
*Strong problem-solving skills and ability to think independently
*Highly organised with excellent time management
*Confident communicator able to engage with people at all levels
*Calm under pressure with strong attention to detail
*Positive attitude with a willingness to learn and get stuck in
*Ability to work accurately while maintaining pace
*A team player who follows processes but can also use initiative
What You’ll Get
*Salary between £26,200 - £28,500
*Opportunity to work in a growing company with progression opportunities
*Exposure to multiple areas of the business (customer service, operations, technical)
*A supportive, small team environment
*Room for progression within a growing company
For further information please contact Amanda at Time Recruitment
Job number 3856828
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Company Details:
Time Recruitment
Company size: 20–49 employees
Industry: Recruitment Consultancy
Time Recruitment is a UK leading recruitment company specialising in providing employers and job seekers with a tailored service. Since 2002, the comp...