Full job descriptionFreightserve recruitment are looking for an Operations Coordinator for a busy well-established Freight company based in the Woking area.
Role Purpose
*Accurate planning and scheduling of shipments
*Clear communication with customers and internal teams
*Consistent service delivery aligned to defined processes
This role is focused on hands-on operational execution, supporting the Operational Account Lead and wider operations team to deliver a controlled, high-quality service.
Position Summary
*Daily shipment coordination
*Demo movements and returns
*Customer updates and communication
*Ensure full visibility and control across all movements
*Support planning and coordination of shipments
*Collections and deliveries
*Assist with scheduling jobs
*Create and manage bookings in internal systems
*Maintain accurate records
*Provide updates to customers on shipment status
*Coordinate with transport providers
*Support Operational Account Lead and Senior team members
*Follow defined operating procedures (SOPs)
*Provide day-to-day support to:
Working hours are Monday - Friday
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.