Facilities Helpdesk Coordinator
other jobs Catch
Added before 8 Days
- England,London,City of London
- Full Time, Permanent
- £31,000 per annum
Job Description:
Full job descriptionHelpdesk Coordinator - White City, London
£31,000 | Monday-Friday, 8:30am-5:30pm (40 hours)
Catch 22 are partnering with a leading Facilities Management provider to recruit a Helpdesk Coordinator for a high-profile corporate site in White City.
This is a fast-paced, client-facing role where you will act as the first point of contact for all FM requests, managing jobs via CAFM (QFM), coordinating engineers and contractors, and ensuring service delivery meets agreed SLAs.
Key Responsibilities:
*Manage helpdesk inbox and calls, logging requests accurately on CAFM
*Schedule engineers, contractors, and service teams
*Track job progress, update records, and produce reports
*Raise purchase orders, manage invoices, and support quotations
*Support compliance reporting (PPMs) and contractor administration
About You:
*Previous experience in a helpdesk or FM coordination role
*Strong organisational and communication skills
*Confident IT user (CAFM systems, MS Office)
*Proactive, reliable, and customer-focused
What’s on Offer:
*33 days holiday, EAP, and reward schemes
*Training and development opportunities
*Subsidised gym membership and additional benefits
If you’re an organised coordinator looking to join a well-established FM provider on a flagship site, apply today.
£31,000 | Monday-Friday, 8:30am-5:30pm (40 hours)
Catch 22 are partnering with a leading Facilities Management provider to recruit a Helpdesk Coordinator for a high-profile corporate site in White City.
This is a fast-paced, client-facing role where you will act as the first point of contact for all FM requests, managing jobs via CAFM (QFM), coordinating engineers and contractors, and ensuring service delivery meets agreed SLAs.
Key Responsibilities:
*Manage helpdesk inbox and calls, logging requests accurately on CAFM
*Schedule engineers, contractors, and service teams
*Track job progress, update records, and produce reports
*Raise purchase orders, manage invoices, and support quotations
*Support compliance reporting (PPMs) and contractor administration
About You:
*Previous experience in a helpdesk or FM coordination role
*Strong organisational and communication skills
*Confident IT user (CAFM systems, MS Office)
*Proactive, reliable, and customer-focused
What’s on Offer:
*33 days holiday, EAP, and reward schemes
*Training and development opportunities
*Subsidised gym membership and additional benefits
If you’re an organised coordinator looking to join a well-established FM provider on a flagship site, apply today.
Job number 3857913
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
Catch
Catch22 is a social business, a not for profit business with a social mission. For over 200 years we have designed and delivered services that build r...