Full job descriptionIT Support Technician (Fixed-Term Contract)
Location: Gloucester (Office-Based)
Contract: Fixed-Term Contract (2–3 Months)
Day Rate: £200 per day (Inside IR35)
Hours: Full-Time, Monday to Friday


About the Opportunity:
Our client, a well-established organisation, is looking for an IT Support Technician to join their IT team on a short-term fixed-term contract to support a number of business-critical projects.
This is an excellent opportunity for an experienced IT support professional with strong Microsoft administration skills to join a busy and collaborative environment. You’ll play a key role in supporting user administration, Microsoft 365 services and project-based IT activities during an important period of change.
The role would suit someone who enjoys working in a structured environment, has excellent attention to detail and can quickly become productive with minimal supervision.


Key Responsibilities:


*Create, modify and remove user accounts within Active Directory and Microsoft Entra ID
*Administer Microsoft 365 user accounts and licensing
*Manage Exchange Online mailboxes, shared mailboxes and distribution groups
*Maintain mailbox permissions and user access controls
*Support the delivery of IT projects and business change initiatives
*Ensure IT administration tasks are completed accurately and efficiently
*Maintain and update technical documentation
*Follow established IT processes and procedures to ensure consistency and compliance


Skills & Experience:
Essential
*Previous experience administering Active Directory and Microsoft Entra ID
*Experience managing user accounts, groups and permissions
*Strong knowledge of Microsoft 365 administration
*Experience supporting Exchange Online environments
*Familiarity with shared mailboxes, distribution lists and mailbox permissions
*Excellent organisational skills and attention to detail
*Ability to manage multiple priorities effectively
*Strong communication and customer service skills
Desirable
*Experience with Microsoft Dynamics 365 Business Central
*Previous involvement in IT project work
*Experience supporting users within a multi-site environment
*Understanding of retail or customer-focused business operations


What We’re Looking For:
We’re looking for someone who can hit the ground running and quickly become a valuable member of the team.
The successful candidate will be:
*Proactive and self-motivated
*Highly organised and detail-oriented
*Comfortable working independently
*Adaptable and able to manage changing priorities
*Focused on delivering high-quality support and administration


Why Apply?
*Opportunity to contribute to business-critical IT projects
*Work with modern Microsoft cloud technologies
*Gain valuable project and administration experience
*Join a supportive and collaborative IT team
*Immediate impact role with varied responsibilities
?
If you’re an experienced IT Support Technician with strong Microsoft administration skills and are available for a short-term contract opportunity, we’d love to hear from you.