Full job descriptionShipping Coordinator / Sales Administrator
Byfleet
£27,000 - £30,000


Our client is seeking a highly organised Shipping Coordinator / Sales Administrator to join their fast-paced and dynamic sales team. In this role, you will play a key part in supporting the sales function, ensuring smooth operations and efficient processes across the department. This is an excellent opportunity for a motivated professional looking to develop their skills and advance their career within a growing business.


Key Responsibilities:
*Manage and coordinate global shipments, ensuring timely delivery to customers worldwide.
*Process sales orders accurately and maintain up-to-date records within the sales database.
*Support the sales team by preparing quotations, proformas, and handling customer orders and enquiries.
*Maintain strong product knowledge to assist customers effectively and provide excellent service.
*Process returns promptly and carry out general administrative duties as required.


Key Skills:
*2+ years experience in customer service or sales administration within an office-based environment
*Shipping experience is desirable
*Confident and professional telephone manner with the ability to handle customer enquiries effectively.
*Strong organisational and multitasking skills, with excellent attention to detail and accuracy.
*Excellent verbal and written communication skills, able to build positive relationships with customers and colleagues.
*Proficient in Microsoft Office applications, including Word, Excel, and Outlook; experience with CRM systems is advantageous.


Benefits:
*Company pension
*Free onsite parking
*30 days annual leave including bank holidays
*Progression opportunities