Full job descriptionCustomer Service Team Leader
£15.38-£16.41 p/hour (£30-32,000 p/annum) DOE
Location: Cardiff (CF15) - free parking onsite / local transport links include easy bus and train stations for non-drivers.
Working week is Monday to Friday.
Hours are 9.00-5.15pm / 45 min lunch (37.5 hour working week).
Working pattern: Tuesdays are office based for all staff, with everyone being allocated 1 set day a week WFH +1 extra Friday a month WFH for everyone.


Are you available for immediate work, if so, we have an urgent need to fill a Team Leaders role for our financial services client in Cardiff.
You’ll be responsible for pro-actively overseeing the activities of your team of 8, as well as being hands-on within their busy in-bound department.
Ideally, you’ll have previous experience from a regulated industry - financial services, insurance, pensions. But if you had a solid background in another call centre environment, we’d like to also consider your experience.
Initially the role is being offered on a temporary contract, whilst a permanent employee is sought - so there is a high possibility of becoming a permanent role for the right individual.






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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
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