Full job descriptionOptical Practice Manager Jobs in Jarrow, Tyne and Wear
£28,000 to £32,000 DOE
Full Time | 5 Days per Week
Monday to Friday 8:30am - 5:00pm | Saturdays 9:00am - 4:00pm
Zest Optical recruitment is working in partnership with a successful independent Opticians in Jarrow to recruit an Optical Practice Manager. This is an exciting opportunity to join a well-established practice with a loyal patient base and reputation for delivering personalised eye care to the local community.
The practice combines a friendly, family-orientated approach with high clinical standards, modern technology and a strong focus on providing every patient with a tailored experience.
The Role
As Optical Practice Manager, you will oversee the day-to-day running of the practice, leading a team of optical professionals while ensuring an exceptional patient journey and strong commercial performance.
Key responsibilities include:
* Leading, motivating and developing the practice team
* Managing staff rotas and daily workflow
* Supporting training and ongoing development
* Delivering a high level of patient care and customer service
* Handling patient queries and resolving issues professionally
* Monitoring sales performance and identifying opportunities for growth
* Managing frame and lens stock
* Ensuring compliance with NHS and GOC regulations
* Supporting local marketing and community engagement initiatives
The Practice
* Established independent Opticians serving Jarrow and South Tyneside
* Team with over 50 years of combined optical experience
* Single testing room environment focused on quality rather than volume
* Strong emphasis on providing patients with time, care and personalised advice
* Investment in modern technology including digital imaging and advanced lens solutions
* Access to an off-site manufacturing laboratory, allowing quick turnaround on lenses and glazing services
* Wide selection of designer, exclusive and independent frame collections
Requirements
* Qualified Dispensing Optician or experienced Optical Practice Manager
* Previous management or supervisory experience within optics
* Passion for delivering outstanding customer service
* Confident leading and developing a team
* Commercially aware with a patient-first mindset
* Excellent communication and organisational skills
What’s on Offer
* Salary £28,000 to £32,000 depending on experience
* Company pension
* Staff discount
* Supportive independent environment
* Opportunity to lead an established practice with an excellent local reputation
To apply for this Optical Practice Manager job in Jarrow, please send your CV or call for a confidential discussion.