Full job descriptionTime Appointments have been instructed to recruit for a Branch Manager to join a forward-thinking business based in Felixstowe. The successful candidate will oversee the day-to-day management of the office, driving profitability and growth.


Key Duties:
*Accountable for the overall operational and financial success of the branch, ensuring business objectives are achieved.
*Identify and implement opportunities for local market growth, revenue generation, and business expansion.
*Build, nurture, and strengthen client relationships to support long-term business partnerships.
*Drive customer acquisition, retention, and development strategies to maximise account value and satisfaction.
*Oversee the delivery of services across the branch, ensuring high standards of quality, efficiency, and compliance.
*Lead, motivate, and develop team members, creating a positive culture focused on performance, accountability, and continuous improvement.
*Ensure adherence to company procedures, industry standards, and all relevant regulatory requirements.
*Develop and maintain strong relationships with key suppliers, partners, and stakeholders to support business objectives.
*Collaborate with finance teams to monitor outstanding balances, improve cash flow, and minimise financial risk.


Previous Skills & Experience:
*Leadership experience is essential; you must be comfortable managing teams and performance.
*Previous experience from Ocean Freight Forwarding would be beneficial.
*Strong understanding of FCL and LCL operations.


Benefits:
*Competitive Salary
*Pension Scheme
*Onsite parking