Full job descriptionService Administrator
Location: Leicester
Job Type: Full-time, Permanent (37.5 hours per week, office-based)

The Role
I am recruiting on behalf of a well-established business within the manufacturing sector, due to their continued growth, they are now looking to appoint a highly organised and proactive Service Administrator to join their team.
This is a varied and fast-paced administrative role where you will play a key part in supporting the service department. You will be responsible for coordinating engineers, managing service schedules, and ensuring excellent customer service at all times.

Key Responsibilities*Managing all aspects of service administration
*Booking in jobs and service appointments accurately
*Scheduling engineers/fitters, optimising diaries and routes
*Raising and processing invoices in a timely manner
*Providing high-quality customer service, acting as a key point of contact
*General administrative duties to support the wider team
*Organising service records, documentation, and reports
*Assisting with equipment assessments and service follow-ups
*Liaising with internal teams and external customers to ensure smooth operations
Experience and Skills required:*Strong all-round administration skills with excellent attention to detail
*Proven experience in a service, scheduling, or coordination role
*Ideally from a manufacturing or engineering environment
*Confident communicator with a professional and friendly manner
*Highly organised with the ability to prioritise workload in a busy setting
*Competent with Microsoft Office and office systems
*A proactive and adaptable team player



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