Full job descriptionReed Talent Solutions are hiring in Northampton!


We’re looking to recruit a MI Executiveto join our Angard Staffing department and support our Service Delivery Team!


Role Purpose
The MI Executive / BI Executiveis responsible forthe end-to-end delivery, accuracy, and continuous improvement of operational and commercial MI across workforce planningandfulfilmentfor Angard, specifically Delivery and Collections.
The role ensurestimely, high-quality data, insightful reporting, and actionable dashboards for internal stakeholders, clientsponsorsandclient stakeholders. This includes resolving data quality issues at source,maintainingtrackers and reporting tools, producing scheduled and ad-hoc MI, and supporting the evolution of year-round, scalable BI solutions (including Power BI).


This role is a fixed term contract until January 2027.


Key Responsibilities
1. Data Quality, Governance & Tracker Ownership
*Own and resolve data quality issues within key operational trackers, including:

*Order Tracker

*New Hire Tracker

*Proactivelyidentifyinconsistencies, gaps, and risks in data accuracy.

*Maintain alignment between trackers and RMG/operational MI requirements.

*Perform regular validation checks to ensure data integrity during both peak and non-peak periods.

*Support the transition of peak-only reporting into sustainable year-round MI processes.

2. Operational MI & Reporting Delivery
*Produce and distribute daily, weekly, twice-weekly, and peak-specific MI, including:

*D&C summary MI

*Daily MI reviews for sharing with RMG and wider business stakeholders

*Twice-weekly MI packs for senior stakeholders

*WeeklyconsolidatedD&C/peak reporting

*Pipeline reports (internal and client-facing)

*New starter reports, including agency data

*Ensure all MI isaccurate,timely, and clearly interpreted for its audience.

*Update steering group pivots and reporting tools in line with operational cadence.

*Support early-day MI delivery requirements where needed.

3. Agency, Partner & Fulfilment Reporting
*Maintain and update agency-related reporting, including:

*Sharing D&C tracker extracts with partners (e.g. Pertemps)

*Updating fulfilment data based on app responses

*Maintaining Angard/Pertemps share of order data

*Complete weekly cross-checks of fulfilment data against master fulfilment datasets.

*Highlight headcount variances and trends, supporting improved fulfilment accuracy and decision-making.

*Act as a key MI interface between internal teams, workforce planners, and external partners.

4. Dashboards, BI & Continuous Improvement
*Support the creation and development of new dashboards, including:

*OPL dashboards for service reviews and operational insight

*Collaborate with stakeholders to understand evolving MI needs and translate them into scalable reporting solutions.

*Drive automation and simplification of repeat MI where possible.

*Contribute to improving how MI is reviewed, consumed, and acted upon across the business.

5. Ad-hoc Analysis & Stakeholder Support
*Respond to ad-hoc MI and data requests from operational, commercial, and leadership teams.

*Provide analysis and commentary to support decision-making.

*Build strong relationships with stakeholders by understanding business priorities and challenges.

*Act as a trusted MI partner during peak periods and business-critical activity.

What are we looking for?
*Strong experience in MI, BI, or data analysis roles.

*Advanced Excel skills

*High attention to detail with a strong data quality mindset.

*Ability to manage multiple reporting cadences and deadlines.

*Comfortable working with operational, workforce planning, and agency data.

*Strong communicationskills, with the ability to tailor insights to different audiences.

*Experience supporting peak or high-volume operational environments desirable.