Full job descriptionCOMPANY: Environmental services
CONTRACT: Permanent
HOURS: Monday - Friday, 37 hours per week
START: July/August
PAY RATE: £39,862pa
LOCATION: Poole
PERKS: Local Government Pension Scheme (15% employer contribution), 26 days annual leave (rising to 30 with service), annual salary progression and national pay awards, flexible working (flexitime & TOIL), free parking, wellbeing support and initiatives
ABOUT THE ROLE:
We are seeking an experienced and proactive Business Services Team Leader to join our client in Poole. This is a varied and rewarding role where you’ll lead a small team and oversee the delivery of high-quality administrative, governance, and operational support across the organisation.
You’ll play a key role in ensuring smooth day-to-day operations, maintaining compliance with statutory and organisational requirements, and driving continuous improvement in business services.
Key Responsibilities
*Lead, motivate, and develop a team of three staff
*Oversee business support services including administration, governance, and compliance
*Act as Clerk to Authority meetings (agenda preparation, minute-taking, statutory records)
*Serve as a key contact for Members, stakeholders, and partner authorities
*Ensure compliance with policies, procedures, and legislation (including GDPR and Health & Safety)
*Develop and maintain policies, procedures, and governance frameworks
*Lead on data protection and information governance
*Support Member induction, appraisals, and engagement initiatives
*Monitor service delivery and drive continuous improvement
*Support organisational projects and cross-functional initiatives
About You
You’ll be an organised and motivated professional with experience in business support, governance, or administration, ideally within a public sector.
*Experience leading or supervising a small team
*Strong organisational skills and ability to manage multiple priorities
*Excellent written communication skills (reports, policies, minutes)
*Experience working with governance, compliance, or policies
*Strong stakeholder management and interpersonal skills
*High attention to detail and commitment to accuracy
*Knowledge of data protection and information governance principles


Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - or email your CV to .
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.