Full job descriptionRole: Telesales Executive
Location:Burntwood, Staffordshire
Salary Range:circa £30-32k plus bonus (OTE £40-45k)
Employment Type:Full-time, Permanent, Office based
Working Hours:Monday to Friday, office-based
Are you a motivated and confident sales professional passionate about outbound telesales?
Our client, a fast-expanding manufacturing business, is seeking a driven Telesales Executive to proactively engage with a varied customer base and contribute directly to revenue growth.
This role focuses heavily on outbound telephone sales activities, targeting lapsed or pre-existing clients to generate new leads, revive opportunities, and drive business development, alongside managing existing accounts.
What You’ll Do
*Manage an active portfolio of repeat customers, building and maintaining strong relationships.
*Use CRM tools to understand customer needs, provide tailored product advice, and prepare accurate quotations.
*Conduct high volumes of proactive outbound calls to identify and qualify new sales opportunities, particularly focusing on lapsed or pre-existing clients.
*Present product solutions effectively and close sales over the phone.
*Respond promptly and professionally to inbound enquiries.
*Re-engage previous customers through targeted outbound calling campaigns to revive sales prospects.
*Keep customer records up to date and participate in regular sales meetings and product training sessions.
Key Duties
*Maintain and grow customer relationships with consistent communication and excellent service.
*Identify opportunities to upsell additional products and services.
*Prepare and issue quotes accurately, ensuring CRM data integrity.
*Generate new leads and sales through strategic and persistent outbound calling, demonstrating strong communication, negotiation, and objection-handling skills.
*Collaborate with suppliers and internal teams to stay informed about product developments.
*Provide sales insights and forecasts during monthly meetings.
*Engage in ongoing product training to enhance expertise.
About You
*Proven experience in telesales or sales roles, ideally within manufacturing, industrial, or related sectors.
*Excellent interpersonal skills with the ability to quickly build rapport and influence clients over the phone.
*Highly organised with strong attention to detail and time management.
*Comfortable using CRM software and Microsoft Office.
*Confident and motivated in making a high volume of outbound calls, skilled at engaging prospects, overcoming objections, and closing sales remotely.
*Self-motivated, positive, and eager to develop professionally.
*Able to work independently and collaboratively within a team.
Why Join?
*Join a growing company that invests in your career development.
*Take ownership of a significant customer portfolio with genuine responsibility.
*Work in a friendly, supportive environment that values your contributions.
*Receive a competitive salary and attractive benefits package.
If you’re ready to take the next step in your sales career as a Telesales Executive and make a real difference in a thriving business, we’d love to hear from you.