Full job descriptionOur Client are currently looking for an experienced Facilities Manager to join their team at a luxury residential estate in South East London.


Working Monday to Friday with the hours of 8:30am - 4:30pm


Salary is £60,000 - £70,000 annually.


Duties include:


*Facilities Operations Management
*Oversee the day-to-day management of the Facilities function, including staff deployment and work activities.
*Manage and performance-monitor contractors delivering hard and soft services.
*Ensure all areas of responsibility are maintained to the highest standards required by the Landlord and Managing Agent.
*Carry out and oversee daily and weekly M&E inspections including mechanical, electrical, plant rooms, tank rooms, and landscaped areas, ensuring accurate record-keeping and follow-up actions.
*Manage ordering and control of maintenance stock, consumables, welfare supplies, and office requirements through approved suppliers.
*Health, Safety & Compliance Leadership
*Take full ownership of site compliance, ensuring adherence to Health & Safety legislation, RAMS, COSHH, and company policies.
*Support the Estate Manager with the preparation, review, and management of risk assessments and method statements.
*Manage the Permit to Work system, including creation, authorisation, monitoring, and closure.
*Monitor works on site and formally sign off completed works following inspection.
*Maintain and regularly update Health & Safety files, COSHH folders, and statutory compliance documentation.
*Play a key role in audits, inspections, and regulatory reporting.
*Stay informed of changes in ARMA, RICS, and Building Safety Act. Implement necessary updates to maintain compliance.
*Support and, where delegated, lead M&E and large-scale projects from planning through to completion.
*Coordinate contractors, stakeholders, and internal teams to ensure projects are delivered safely, on time, and within scope.
*Identify risks and proactively implement mitigation strategies during project delivery.
*Conduct monthly inventories aligned to operational demand.
*Budget and Cost Control: Monitor maintenance budgets, control costs, and identify efficiency opportunities.
*Contribute to monthly management reports and annual audits as delegated.
*Support data-driven decision-making through accurate reporting and documentation.
*Act as a direct report for the facilities team.
*Act as escalation point for resident queries and complaints, ensuring timely resolution and exceptional service.
*Set clear objectives, monitor performance, and support development and training.
*Ensure team receives ongoing technical and compliance training. Promote continuous professional development.
*Promote equality, diversity, and inclusion in line with anti-discrimination and equal opportunity policies.
*Lead by example, embedding company policies, procedures, values, and service culture at all times.
*Champion continuous improvement across facilities operations, compliance, and customer experience.
*Act with discretion and professionalism when handling confidential or sensitive matters.
*Promote a positive, inclusive, and high-performance working environment.


Qualifications Required:
*Proven experience managing facilities operations within a complex or premium environment.
*Strong background in contractor management and staff leadership.
*Demonstrable experience delivering projects within defined timeframes.
*Extensive knowledge of building maintenance systems and M&E services.
*Sound understanding of Health & Safety legislation and its practical application.
*Knowledge of the Landlord & Tenant Act, RICS and ARMA guidelines, and relevant regulations.
*Experience interpreting, preparing, and presenting complex technical and management reports.
*IOSH or NEBOSH qualification (essential).
*Excellent written, verbal, IT, and numeracy skills.