Full job descriptionHR Operations ManagerOxford | £50,000 - £55,000 + excellent benefits | Onsite (5 days) free parking

Are you an experienced HR professional with a strong Employee Relations background, ready to take ownership of a broad operational role?Or perhaps you’re a Senior HR Advisor / HR Generalist looking to step up into your first leadership role?

This is a fantastic opportunity to join a well-established organisation in Oxford, working closely with the Head of HR to deliver a high-quality, proactive HR service across a diverse workforce.

About the Role
This is a hands-on HR Operations Manager role, combining day-to-day operational leadership with the opportunity to shape and improve HR processes across the organisation.

You’ll take ownership of:
*Employee relations casework
*Recruitment oversight and delivery
*HR operational processes and service standards
*Supporting wider HR projects and system improvements
*You’ll also lead a small HR team, ensuring consistency, efficiency and high-quality service across the function.

Key Responsibilities
*Manage a broad range of Employee Relations casework, including complex and sensitive cases
*Lead on sickness and absence management, including long-term cases
*Oversee the end-to-end recruitment process, working closely with hiring managers
*Ensure contracts and onboarding processes are delivered accurately and efficiently
*Provide day-to-day leadership and guidance to the HR team
*Monitor HR workflows, inboxes and response times to ensure strong service delivery
*Act as a key point of contact for managers and department heads
*Support the development of HR policies and procedures
*Contribute to HR projects, including the implementation of a new HRIS/recruitment system

About You
*Proven experience as an HR Operations Manager / HR Manager OR A strong HR Generalist / Senior HR Advisor ready to step up into management

You will have:
*Solid Employee Relations experience (essential)
*Experience managing complex casework in a busy operational environment
*Strong generalist HR knowledge across the employee lifecycle
*Confidence working with stakeholders and influencing decision-making
*A proactive, solutions-focused approach
*The ability to manage multiple priorities in a fast-paced environment
Desirable:
*Experience supporting HR systems or process improvement initiatives
*Previous experience mentoring or supporting junior team members

Why Join?
*Opportunity to step into a broad, visible HR leadership role
*Work closely with an experienced Head of HR
*Exposure to meaningful HR transformation projects
*Varied and impactful role within a collaborative environment

Package & Benefits
*£50,000 - £55,000
*30 days holiday + bank holidays
*Generous pension scheme
*Cycle to work & electric car schemes
*Season ticket loans
*Free Onsite parking available - first come first serve basis

Additional Information
*Full-time role (37.5 hours per week) flex start and finish times
*Based onsite in Oxford (5 days per week)
Apply NowIf you’re looking for a role where you can take ownership, influence change and develop your career, we’d love to hear from you.
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