Full job descriptionSales Operations Coordinator
Remote / Huddersfield (occasional office attendance required)
£25,000 – £32,000 per annum
We are currently recruiting for a Sales Operations Coordinator / Senior Sales Administrator to join a well-established, family-run business based in Huddersfield, West Yorkshire.
This is an excellent opportunity for an experienced sales support professional with around 4–5 years’ experience, ideally within parts, engineering, or plumbing sectors. The role has arisen due to continued growth and offers scope for progression within a supportive, close-knit team.
Working in a varied and fast-paced environment, you will play a key role in supporting the sales function and delivering a high level of customer service.
Key Responsibilities:
*Handling customer enquiries via phone and email
*Advising customers on suitable products and solutions
*Managing the sales process from initial enquiry through to order completion
*Promoting and upselling a range of heating and wellness products
*Processing quotations, orders, and general sales administration
*Maintaining CRM systems, sales pipelines, and customer records
*Building strong relationships and ensuring a positive customer experience
*Updating and managing website product listings (Magento), including content and pricing
*Coordinating with warehouses and couriers, including international shipments
*Monitoring stock levels and placing supplier orders
*Reviewing supplier invoices and resolving discrepancies
*Researching competitor pricing and market trends
*Supporting website updates, including product descriptions and blog content
Skills & Experience:
*Background in sales administration, internal sales, or account support
*Experience working with physical products rather than services
*Strong organisational and administrative skills with high attention to detail
*Confident managing customer enquiries and order processes end-to-end
*Experience using CRM/ERP systems
*Comfortable working with pricing, quotations, and order processing
*Ability to manage multiple tasks independently
*Strong communication and customer service skills
*Commercially aware with a proactive mindset
*Confident using Microsoft Outlook and Excel
*Experience managing website content (Magento or similar platforms desirable)
*Comfortable working remotely and within a small business environment
Mpeople Recruitment are acting as a Recruitment Agency on behalf of our client. Due to the high volume of applications, if you do not receive a response within 5 working days, please consider your application unsuccessful.