Full job descriptionTransport Strategy CoordinatorSalford
£35,000 per annum
35 hours per week
Mpeople Recruitment are working with a trusted client in the Salford area to recruit a Transport Strategy Coordinator.
This position is well suited to someone with a background in transport or logistics who can combine operational coordination with a strategic, customer-focused approach. You will play a key role in managing client relationships while ensuring efficient and high-quality transport solutions.
Core Responsibilities:*Manage a portfolio of customer accounts, acting as a key point of contact
*Coordinate bookings, quotations, and shipment tracking activities
*Liaise with internal teams to deliver a seamless transport service
*Track performance against service agreements and client expectations
*Provide timely updates on delivery status, delays, or service changes
*Respond to enquiries and resolve issues in a professional manner
*Build strong, lasting relationships with both clients and colleagues
*Identify opportunities to improve operational efficiency and customer experience
*Support the onboarding of new clients and maintain smooth account transitions
*Assist with client communications including meetings and site visits
Skills & Experience:*Experience within transport, logistics, or freight forwarding (road freight preferred)
*Strong communication and relationship management skills
*Excellent organisation and time management abilities
*A proactive, problem-solving mindset
*Customer-focused with attention to detail
*Able to work both independently and within a team
Due to the volume of applications received, if you do not hear back within 5 working days, please assume your application has been unsuccessful.