Full job descriptionAs an apprentice, you will receive full training and support while gradually taking on responsibilities such as:


Monday to Friday pm
*Supporting international freight forwarding operations across air, ocean, and road freight
*Assisting with the coordination and movement of shipments through the supply chain
*Providing support within customer service operations and maintaining communication with clients, suppliers, and overseas partners
*Assisting with the preparation, checking, and processing of freight documentation
*Learning to complete import and export procedures accurately and within required deadlines
*Gaining an understanding of customs processes, compliance requirements, and international trade regulations
*Supporting invoicing, data entry, and general administrative tasks
*Using internal systems accurately to maintain operational records
*Assisting with customer quotations and responding to enquiries
*Working closely with internal departments including Customs, Finance, Operations, and Customer Service teams
*Identifying opportunities to improve processes and operational efficiency
*Building strong working relationships across teams and with external stakeholders
*Participating in departmental rotations to gain exposure across the business
*Adhering to all company policies, procedures, and health & safety requirements

We are looking for someone who demonstrates:
*Strong communication skills, both written and verbal
*Excellent attention to detail and accuracy
*Strong organisational and time management abilities
*Good IT skills, including Microsoft Office (Word, Excel, Outlook)
*A positive, proactive attitude with a willingness to learn
*Ability to follow processes and work to deadlines
*Strong customer service skills
*Ability to work independently and as part of a team
*Problem-solving skills and a logical approach to tasks