Full job description

*Role : ServiceNow Specialist - Must have active SC clearance
*Location : Manchester, UK
*Type : Contract Inside IR35 via Umbrella
*Mode of work : Hybrid 3-day onsite in a week
Job Description:
Must Haves:
*ServiceNow Specialist - Must already hold SC clearance Active
*Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum)
*Proven ability to design, configure, and implement ServiceNow solutions
*Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts.
*Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities
*Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub)
*Ability to define and implement data mappings and transformation logic
*Experience with incident, problem, change, and request
*Experience leading customer onboarding, workshops, and solution design sessions
*Strong capability to translate business requirements into robust technical solutions
*Ability to produce high-quality technical documentation and functional specifications
Desirable:
*Experience with ServiceNow eBonding (Service Exchange or other)
*Exposure to ITOM, CSM, or AI ServiceNow modules
*ServiceNow certifications (e.g., CSA, CIS, CAD)
Randstad Technologies is acting as an Employment Business in relation to this vacancy.