IT Support Engineer
other jobs Randstad Technologies
Added before 2 Days
- England,London,City of London
- Full Time, Contract
- £150 - £200 per day
Job Description:
Full job descriptionIT Support Analyst (4-5 Month Contract)Location: London (St. Paul’s)
Role Overview We are seeking a proactive, customer-focused IT Support Analyst for a hands-on contract role in central London. Acting as the front line of IT support, you will ensure the smooth day-to-day operation of end-user services, applications, and devices across the business.
Key Responsibilities
*Provide high-quality desktop and application support, resolving incidents and service requests within agreed SLAs.
*Troubleshoot user devices, software, connectivity, and access issues.
*Manage Joiners, Movers, and Leavers (JML) processes, including device setup and access management.
*Maintain accurate records for incident ticketing and IT asset inventory.
*Assist with security and compliance tasks, including routine patching.
Skills & Experience Required
*Proven track record in a fast-paced IT Support / Service Desk role.
*Strong troubleshooting skills across Windows OS and Office 365.
*Working knowledge of incident management processes (ITIL awareness is highly beneficial).
*Excellent communication and stakeholder engagement skills.
*Advantageous: Previous experience working within a corporate or regulated environment.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Role Overview We are seeking a proactive, customer-focused IT Support Analyst for a hands-on contract role in central London. Acting as the front line of IT support, you will ensure the smooth day-to-day operation of end-user services, applications, and devices across the business.
Key Responsibilities
*Provide high-quality desktop and application support, resolving incidents and service requests within agreed SLAs.
*Troubleshoot user devices, software, connectivity, and access issues.
*Manage Joiners, Movers, and Leavers (JML) processes, including device setup and access management.
*Maintain accurate records for incident ticketing and IT asset inventory.
*Assist with security and compliance tasks, including routine patching.
Skills & Experience Required
*Proven track record in a fast-paced IT Support / Service Desk role.
*Strong troubleshooting skills across Windows OS and Office 365.
*Working knowledge of incident management processes (ITIL awareness is highly beneficial).
*Excellent communication and stakeholder engagement skills.
*Advantageous: Previous experience working within a corporate or regulated environment.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job number 3878079
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