Full job descriptionWe are currently hiring for a Weekend Day Concierge to join the team on a luxury residential block based in East London.
Hours: Saturdays and Sundays - 7am to 7pm (24 hours per week) & Potential overtime shifts
Salary: £17,474 per annum (£14 ph)
Duties:
*Deliver excellent customer service to all residents.
*Greet all residents professionally and courteously.
*Proactively anticipate resident’s needs.
*Aid and engage with all guests/residents and colleagues within the development.
*Always act as an ambassador for the company.
*Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.
*Verify all visitors, suppliers, and contractors.
*Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building, and undertaking a period review of the CCTV system.
*Carry out regular building checks and log/report any maintenance that is required through the correct channels.


Requirements:
*Experience in Residential or 5* Hotels.
*Reliable and timekeeping.
*Immaculate presentation.
*Strong written and verbal communication skills in English.
*Have excellent communication skills.
*Experience in the highest level of customer service.
*Be able to demonstrate initiative.
The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.