Full job descriptionHousing and Support Delivery Officer
Hours: Monday to Friday, 9am-5pm
Bury St Edmunds
Travel: Required across Norfolk and Suffolk
Salary: £27,458
Temporary

*Driving licence essential*

We are seeking a Housing and Support Delivery Officer to join our client’s team on a temporary basis.
This is a practical and people focused role where you’ll help individuals settle into and maintain secure accommodation.

Key Responsibilities:
*Provide housing management and support in line with rules and best practice
*Meet personal targets and agreed outcomes
*Support customers with plans and sessions to help them keep their tenancy and access services
*Promote Health & Safety and Safeguarding
*Complete sign ups, visits, checks, and deal with issues quickly
*Inspect properties, report repairs, and ensure compliance
*Reduce empty homes and let properties promptly
*Manage rent and service charges, and address anti-social behaviour
*Handle legal casework, including court presentations
*Write clear reports
*Support the team and take part in the on-call rota

Person Specification:
*Experience delivering housing management services within a social housing setting, or a similar role would be advantageous.
*Excellent organisational skills and ability to prioritise workload
*Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)
*Full UK driving licence and access to own vehicle
*Able to pass and maintain an Enhanced DBS check
Please call our office on for more information, or apply with your current CV.