Full job descriptionFront of House / Reception Officer (Temporary – 4 Months)
Location: Town Hall, Maidenhead
Rate: £14.19 per hour
Contract: Temporary (Approx. July to October, with possible extension)
Start Date: Immediate
We are seeking a friendly, professional, and organised Front of House / Reception Officer to provide temporary cover within a local authority setting in Maidenhead. This role is essential to ensuring a welcoming and efficient experience for all visitors to the Town Hall while supporting day-to-day building operations.
About the Role
Based at the Town Hall reception, you will be the first point of contact for visitors, providing a high-quality front-of-house service. You will play a key role in managing access to the building, coordinating meeting and desk bookings, and supporting general facilities operations.
Key responsibilities include:
*Providing a professional and welcoming reception service
*Supporting visitor management and access control
*Signposting and assisting customers face-to-face
*Managing meeting room bookings and desk space requests
*Coordinating general supplies and stock levels
*Liaising with the Facilities Team to support operational needs
*Assisting with civic or formal events where required
About You
We are looking for a confident, approachable individual who thrives in a busy, public-facing environment and can maintain professionalism at all times.
Essential experience and skills:
*Experience in a front-of-house or customer-facing role
*Strong written and verbal communication skills
*Ability to remain calm under pressure and de-escalate situations
*Professional approach when working with a wide range of people
*Excellent organisational skills with the ability to multi-task
*Confident and courteous communication style
*Ability to handle sensitive or confidential information with discretion
*Competent IT skills including Microsoft Outlook, Teams, and Word
*Strong attention to detail and ability to maintain accurate records
*Ability to work independently as well as part of a team
Desirable:
*Experience using room or desk booking systems
*Basic stock management or ordering experience
*Experience supporting civic or formal events
Additional Information
This is a highly visible role requiring a polished, professional manner and a proactive approach. You will be expected to use sound judgement in resolving issues and escalating, when necessary, while maintaining a welcoming and efficient reception environment.
Apply Now
If you are organised, customer-focused, and ready to start immediately, we would love to hear from you.