Full job descriptionREED Business Support are pleased to be working with one of Scotland’s Largest Housing Associations, who are looking to recruit an ’Administrator’ on a Temporary Contract. In this role, you will administer shared equity housing schemes, helping individuals access home ownership through government-backed initiatives. You will manage applications, provide advice to customers, and ensure all processes are handled accurately and in line with policy and regulatory requirements.
Details:
Temporary Contract – 1 Month (Rolling Contract – Likely to be Extended)
Shift Pattern – 9-5
£30,000 - £38,000 (DOE)
Start Date: ASAP
Location – Falkirk


Key Responsibilities
*Process applications for shared equity schemes from initial enquiry through to completion
*Carry out financial assessments and eligibility checks
*Maintain accurate records and update internal systems in line with GDPR requirements
*Communicate with applicants, solicitors, and financial advisers
*Respond to customer queries via phone and email in a professional and timely manner
*Issue correspondence and manage documentation within set timescales
*Support after-sale transactions and ongoing case management
*Investigate and resolve customer complaints in line with procedures
*Assist with reporting and providing statistical data
*Support general administrative and operational activities




If you are available and interested in this opportunity, please apply now.