Full job descriptionQuality & Compliance Systems Manager
*Annual Salary: To be discussed
*Location: Andover, England
*Job Type: Full-time
We are seeking an experienced and proactive Quality & Compliance Systems Manager to lead our quality assurance, compliance activities, and oversee our HR and Health & Safety functions. This key leadership role is crucial for maintaining high standards of compliance with regulatory requirements, driving continuous improvement, and fostering a positive culture across the organisation.
Day-to-day of the role:
*Oversee the establishment, implementation, and continual improvement of the Quality Management System (QMS) in accordance with ISO 9001:2015.
*Plan and lead effective audit programmes, conduct root-cause analyses for non-conformities, and drive corrective and preventive actions (CAPA).
*Ensure compliance activities are followed and all company policies are maintained.
*Help the organisation assess quality risks and identify the expectations of stakeholders.
*Act as the primary point of contact for customer complaints, supplier quality issues, and third-party certification bodies.
*Track quality metrics and report to senior management to effectively evaluate QMS performance and commitment.
*Oversee the Health and Safety requirements both internally and for our customers.
*Work closely with Senior Management and external consultants to ensure compliant HR policies and processes.
Required Skills & Qualifications:
*Proven experience in Quality Management or Quality Engineering.
*Strong understanding of customer expectations and regulatory requirements.
*Ability to balance business objectives with quality and compliance needs.
*Excellent communication and relationship-building skills to clearly explain quality requirements to different audiences and influence stakeholders.
*Analytical thinker with a process-oriented mindset to identify trends, root causes, and improvement opportunities.
*Ability to create concise reports, procedures, and processes.
*Self-motivated and organized.
*Full driving licence with willingness to travel on occasions.
*Desirable: ISO 17025:2017 awareness, Internal or Lead Auditor training, H&S experience.
Benefits:
*Competitive salary.
*Opportunity to lead in a critical and impactful role.
*Dynamic and supportive work environment.
*Professional development and training opportunities.