Technical Support Engineer
other jobs First Recruitment Services
Added before 1 Days
- England,South East,West Sussex
- Full Time, Permanent
- £35,000 per annum
Job Description:
Full job descriptionWe have a great opportunity for a Technical Support Engineer from an electronics background to join a small and close-knit team in an all-round technical support role.
This would suit a field service/installation Engineer with strong electronics knowledge who wants to be based in one place office/factory-based or a graduate (or equivalent) in Electronic Engineering with customer service skills and experience.
It’s a fully office and factory based role supporting customers directly, assembling products and testing/fault finding.
Job duties:
*Provide technical support to customers globally via phone, email and messaging platforms
*Manage and respond to incoming support queries, offering clear and effective solutions
*Troubleshoot electronic and IP-based systems remotely
*Assemble, test, fault-find and repair products on-site
*Assist with product configuration and preparation prior to dispatch
*Support internal teams including sales, with technical information where required
*Contribute to light assembly and testing within a small production environment
Skills & experience required:
*Electronic engineering background (HNC/HND, degree, or equivalent experience)
*Understanding of circuits, PCBs and electronic fault finding
*Knowledge of TCP/IP and IP-based systems
*Strong communication skills with a customer-focused approach
*Ability to work proactively and manage workload independently
Salary, hours and company benefits:
*Circa £35,000
*Monday – Friday, 8:30am – 5:00pm (early finish Friday – 4:30pm)
*Free parking
*Discretionary annual bonus
*Opt-in private medical scheme
*23 days holiday plus bank holidays
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
This would suit a field service/installation Engineer with strong electronics knowledge who wants to be based in one place office/factory-based or a graduate (or equivalent) in Electronic Engineering with customer service skills and experience.
It’s a fully office and factory based role supporting customers directly, assembling products and testing/fault finding.
Job duties:
*Provide technical support to customers globally via phone, email and messaging platforms
*Manage and respond to incoming support queries, offering clear and effective solutions
*Troubleshoot electronic and IP-based systems remotely
*Assemble, test, fault-find and repair products on-site
*Assist with product configuration and preparation prior to dispatch
*Support internal teams including sales, with technical information where required
*Contribute to light assembly and testing within a small production environment
Skills & experience required:
*Electronic engineering background (HNC/HND, degree, or equivalent experience)
*Understanding of circuits, PCBs and electronic fault finding
*Knowledge of TCP/IP and IP-based systems
*Strong communication skills with a customer-focused approach
*Ability to work proactively and manage workload independently
Salary, hours and company benefits:
*Circa £35,000
*Monday – Friday, 8:30am – 5:00pm (early finish Friday – 4:30pm)
*Free parking
*Discretionary annual bonus
*Opt-in private medical scheme
*23 days holiday plus bank holidays
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Job number 3882498
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metapel
Company Details:
First Recruitment Services
Company size: 20–49 employees
Industry: Recruitment Consultancy
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