Full job descriptionBusiness Analyst
Rate: Up to £310 per day (Inside IR35)
Clearance: BPSS
Location: Birmingham, Blackpool, Leeds, Manchester, Newcastle upon Tyne, Glasgow and Sheffield.
On-site: Approx. 40% (subject to client confirmation)
Travel: Potential travel once per sprint
Key Responsibilities
*Analyse policies, governance frameworks and processes to assess the current state of the CDO portfolio.
*Map services, users, pain points and business outcomes.
*Produce service maps, outcome maps, and as-is/to-be process maps.
*Translate governance and policy requirements into user-centred product definitions and operational workflows.
*Gather, refine and document detailed business requirements.
*Ensure traceability between products, user needs and measurable outcomes.
*Engage with stakeholders across business and technical teams.
Essential Skills
*Proven Business Analyst experience within transformation or change programmes.
*Strong process mapping and requirements gathering skills.
*Experience with service mapping and outcome-based analysis.
*Ability to translate complex policies and governance requirements into practical solutions.
*Excellent stakeholder engagement and workshop facilitation skills.
*Experience working in Agile environments.
Desirable
*Experience within Data & Analytics, Data Platforms or Data Operations environments.
*Public sector or regulated environment experience.
*Knowledge of service design and user-centred design principles.