Full job descriptionAre you a polished, professional, and customer-focused individual who enjoys creating exceptional first impressions?
We are seeking a personable and proactive Front of House Coordinator to join a boutique professional services firm based in the heart of Birmingham city centre. This is a fantastic opportunity for someone who thrives in a client-facing environment and enjoys being at the centre of a busy, collaborative office.
As the face of the business, you will play a key role in delivering an outstanding client experience while ensuring the smooth day-to-day running of the office. No two days will be the same in this varied and rewarding position.
Key Responsibilities
*Providing a warm, professional welcome to clients and visitors, ensuring an exceptional front-of-house experience at all times.
*Preparing and serving refreshments, maintaining high hospitality standards across meetings and events.
*Managing meeting room bookings, setup, and turnaround to ensure spaces are always presented to an excellent standard.
*Coordinating catering, couriers, travel arrangements, and other office logistics efficiently and professionally.
*Supporting the planning and delivery of client events and internal initiatives.
*Assisting with office administration, reporting, and documentation, including compliance-related requirements.
*Supporting data collection and reporting to assist with sustainability, energy efficiency, and compliance projects.
*Ensuring Health & Safety standards are adhered to and promoting best practice across the office.
About You
*Previous experience within a Front of House, Reception, Hospitality, PA, or other client-facing role.
*A confident and professional communicator with excellent interpersonal skills.
*Strong working knowledge of Microsoft Office, including Word, Excel, Outlook, and diary management.
*Highly organised with the ability to prioritise and manage multiple tasks effectively.
*A proactive, positive approach and a genuine desire to deliver exceptional service.
*Excellent attention to detail and a willingness to get involved wherever needed.
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