Full job descriptionCommunity Support Worker
Support high/medium complexity people from the Criminal Justice System to make lasting positive changes through outreach, person-centred support and community engagement. This rewarding role combines relationship building, case management and partnership working to help individuals achieve greater independence.
If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Worker, Outreach Worker, Case Worker, Key Worker, Recovery Support Worker, Support Worker, Engagement Worker
This role is known internally as an Engagement & Support Worker


SALARY: £26,227 to £28,285 per annum (dependent on experience) + Benefits
LOCATION: Covering theGreater Manchester area
JOB TYPE: Full-Time, Fixed Term Contract until September 2027
WORKING HOURS: 37.5 hours per week
Please note: A full UK driving licence with access to a vehicle and appropriate business use insurance is required


JOB OVERVIEW
We have a fantastic new job opportunity for a Community Support Worker.
As a Community Support Worker you will work with individuals across Greater Manchester, providing one-to-one support, outreach and practical guidance to help them overcome barriers and achieve positive outcomes.
Working with a small caseload, the Community Support Worker will build trusted relationships, develop person-centred support plans, coordinate services with partner organisations and encourage people to become more confident, resilient and independent.


APPLY TODAY
Ready to make your next career move? Apply Now for our Recruitment Team to review.


DUTIES
Your duties as the Community Support Worker include:
*Build Trusted Relationships: Develop positive, professional relationships that encourage engagement and lasting change
*Provide Person-Centred Support: Deliver one-to-one support, outreach and practical guidance within community settings
*Complete Assessments and Support Plans: Produce outcome-focused assessments and co-produced support plans
*Coordinate Partner Services: Work alongside health, criminal justice, housing and community organisations to ensure individuals receive appropriate support
*Maintain Accurate Records: Update case management systems and complete reports within required timescales
*Promote Independence: Encourage confidence, resilience and access to employment, education and community opportunities
*Manage Risk Safely: Complete dynamic risk assessments and follow lone working and health and safety procedures


CANDIDATE REQUIREMENTS
ESSENTIAL
*Ability to quickly build rapport while maintaining professional boundaries
*Excellent written and verbal communication skills
*Commitment to promoting independence, dignity and informed choice
*Previous experience maintaining accurate records and performance information
*Competent using Microsoft Office applications
*Full UK driving licence with access to a vehicle and appropriate business use insurance
DESIRABLE
*Previous experience within criminal justice, homelessness, substance misuse or mental health services
*Personal experience, or experience supporting someone close to you, relating to offending, addiction, homelessness or mental health
*Ability to motivate and empower individuals to achieve positive outcomes


BENEFITS
*28 days Annual Leave plus bank holidays with Christmas closure and increased annual leave with length of service
*An additional day’s leave on your birthday
*Dedicated monthly learning time and coaching support
*Confidential counselling, legal advice and wellbeing support
*Workplace pension and life assurance
*Paid volunteering days and employee engagement initiatives
This role requires a DBS Check


HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-C14854
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