Full job descriptionAre you looking to build a long-term career in Financial Services with a company that will invest in your development?


Due to continued growth, we are delighted to be working with a highly successful, multi-award-winning estate agency who are looking for a Trainee Mortgage Advisor to join their established Mortgage department in Quedgeley, Gloucester.


This is a fantastic opportunity for someone with the right attitude, ambition, and desire to succeed to take their first step into the mortgage industry. No previous mortgage experience is required — what matters most is your personality, commitment, and genuine interest in building a career as a Mortgage Advisor.


You’ll initially join the team as a Mortgage Administrator, gaining valuable hands-on experience by supporting experienced advisers, managing client enquiries, and learning the full mortgage journey. With full support and funded training towards CeMAP and industry qualifications, you’ll have a clear pathway to progress into a Mortgage Advisor role within 12 - 18 months.


Working within a fun, lively, and forward-thinking team, you’ll be joining a business that values its people, celebrates success, and provides real opportunities to develop and progress. If you’re motivated, organised, eager to learn, and looking for a career rather than just your next job, this could be the perfect opportunity.


Key Responsibilities:
-Supporting the Mortgage & Protection team with client applications from initial enquiry through to completion
-Liaising with clients, lenders, providers and solicitors to ensure a smooth and efficient process
-Providing excellent customer service through telephone and face-to-face communication
-Supporting experienced Mortgage Advisors with client enquiries, documentation, and the overall mortgage journey
-Developing knowledge of mortgage products, processes, and compliance requirements through full training and hands-on experience
-Maintaining accurate client records, uploading documentation, and updating internal systems
-Managing incoming calls, emails, and post in a professional and timely manner


Candidate Attributes:
-Previous experience in a customer service, administration, sales, or office-based role
-Genuine interest in building a long-term career within mortgage advice
-Strong IT skills, including confidence using Microsoft Office
-Excellent communication skills, both written and verbal
-Organised, reliable, and able to manage priorities effectively
-Positive attitude with a proactive approach to learning and development


Hours: Monday – Friday, 9am – 5pm (every other Saturday required once trained as an advisor)


Salary: Starting salary of £27,000 per annum, once trained and in the advisory position you will have a reliable and generous additional income through commission which will be based on your banked income (percentages of up to 45%!)