Full job descriptionAftersales Manager – Abingdon£45,000 Basic Salary | £60,000 OTE
We are seeking an experienced and driven Aftersales Manager to lead a successful dealership’s aftersales operation in Abingdon. This is an excellent opportunity for a proven automotive leader to take ownership of the Service and Parts departments, driving performance, profitability, and exceptional customer satisfaction.
The successful candidate will be responsible for managing the day-to-day running of the aftersales function, developing their team, and ensuring the highest standards of customer service and operational efficiency are maintained.
Key Responsibilities*Oversee the performance of the Service and Parts departments.
*Drive profitability through effective departmental management and process improvement.
*Lead, motivate, and develop the aftersales team to achieve departmental objectives.
*Monitor and improve customer satisfaction and retention levels.
*Ensure workshop efficiency and productivity targets are achieved.
*Manage budgets, departmental KPIs, and financial performance.
*Maintain compliance with manufacturer standards and dealership procedures.
*Build strong relationships with customers, suppliers, and manufacturer representatives.
*Identify opportunities to increase revenue through service plans, maintenance packages, and aftersales products.
What We’re Looking For*Previous experience as an Aftersales Manager, Service Manager, or similar leadership role within the automotive industry.
*Strong understanding of dealership aftersales operations.
*Proven ability to lead and develop high-performing teams.
*Commercially minded with strong financial awareness.
*Excellent communication and customer relationship skills.
*Organised, proactive, and results-driven approach.
*Full UK driving licence.
What’s On Offer*£45,000 basic salary.
*£60,000 OTE.
*Manufacturer and leadership training.
*Excellent career progression opportunities.
*Supportive and successful dealership environment.
*Company benefits package.