Customer Service Advisor
other jobs Austin Clark Recruitment Limited
Added before 6 Days
- England,South East,Berkshire,Wokingham
- Full Time, Permanent
- £25,000 per annum
Job Description:
Full job descriptionA great opportunity has arisen to join a business in Wokingham in their friendly Customer Services team of 10. This is a really lovely company to work for. I have great feedback from my placements and I am excited they have another role due to restructuring
Job duties include;
*Answering all calls from customers and processing them in a professional manner.
*Replying to all email enquiries regarding product repairs and general consumer questions.
*Taking and processing spare parts orders for both consumer and trade customers.
*Process Payments
*Provide setting instruction support to customers
*Proficiently be able to find correct parts for customers
*Always attempt to answer messages and calls within the agreed target/ timeframe.
*Process/ check when parts website orders are received with special instructions.
*Proactively work through lists of jobs by calling customers to provide further information
*Updating repair history with communications from customers.
Hours of work are 37 hours flexible working 9am to 4pm, 9am - 5pm or 10am-6pm Monday - Friday, 25 days holiday + bank holidays, free on site parking, on site gym, games room + other benefits! Salary is up to £25,000
GDPR: Austin Clark Recruitment Limited is GDRP compliant, if you wish to view a copy of our privacy policy please contact us directly.
Job duties include;
*Answering all calls from customers and processing them in a professional manner.
*Replying to all email enquiries regarding product repairs and general consumer questions.
*Taking and processing spare parts orders for both consumer and trade customers.
*Process Payments
*Provide setting instruction support to customers
*Proficiently be able to find correct parts for customers
*Always attempt to answer messages and calls within the agreed target/ timeframe.
*Process/ check when parts website orders are received with special instructions.
*Proactively work through lists of jobs by calling customers to provide further information
*Updating repair history with communications from customers.
Hours of work are 37 hours flexible working 9am to 4pm, 9am - 5pm or 10am-6pm Monday - Friday, 25 days holiday + bank holidays, free on site parking, on site gym, games room + other benefits! Salary is up to £25,000
GDPR: Austin Clark Recruitment Limited is GDRP compliant, if you wish to view a copy of our privacy policy please contact us directly.
Job number 3886734
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Company Details:
Austin Clark Recruitment Limited
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Austin Clark Recruitment is an Independent Recruitment Agency which is a combination of Joanna Austin and Stephanie Clark. We are two experienced, loc...