Full job descriptionInside Sales Executive
Location: Erith (relocating to Dartford by the end of the year)
Salary: £32,000 - £35,000 + Excellent Bonus Scheme
Are you a confident sales professional who enjoys building relationships, converting opportunities into orders, and delivering outstanding customer service?
We’re recruiting for a growing electrical distribution business that’s part of a successful international group, offering excellent long-term career opportunities. You’ll be joining a supportive, welcoming team where collaboration is valued and employees are encouraged to develop and succeed.
Why Join?
*Quarterly bonus scheme
*Additional monthly incentives (£150 - £250 is regularly achievable)
*Genuine career progression within a growing international business
*Comprehensive two-week induction and ongoing training
*Friendly, supportive team with excellent staff retention
*Pension scheme
*Death in Service benefit
*Discounted private healthcare
*23 days holiday plus bank holidays (with three days reserved for Christmas shutdown), increasing to 25 days after five years’ service
Responsibilities of an Inside Sales Executive:
*Respond to customer enquiries via phone and email, providing product advice and commercial quotations.
*Process customer quotations and proactively follow them through to conversion.
*Manage and grow a portfolio of existing customer accounts.
*Build strong relationships with customers to maximise sales opportunities.
*Process customer orders accurately and efficiently.
*Handle a high volume of quotations and enquiries in a fast-paced environment.
*Identify upselling and cross-selling opportunities across products and services.
*Carry out warm outbound calls to existing and lapsed customers while managing inbound enquiries.
*Maintain accurate customer records using Salesforce CRM.
Requirements of an Inside Sales Executive:
*Previous experience in an internal sales, account management or sales support role.
*A proven track record of converting quotations into sales.
*Experience managing customer accounts and developing long-term relationships.
*Experience within electrical distribution would be highly advantageous.
*Strong communication skills with a professional and confident telephone manner.
*Experience using CRM systems (Salesforce experience is desirable).
*Good Microsoft Office skills.
*Highly organised with the ability to manage multiple priorities.
*A positive, energetic and enthusiastic personality with a genuine passion for sales.
*Self-motivated with the ability to work both independently and as part of a collaborative team.