Scheduler Service Desk Administrator
other jobs Operations Resources
Added before 5 Days
- England,East of England,Essex,Harlow
- Full Time, Permanent
- £28,000 - £29,000 per annum
Job Description:
Full job descriptionScheduler Service Desk Administrator
£28-29000
Looking for an experienced office administrator who is confident on Excel and comfortable on the phone to lead a 2-person team responsible for scheduling service calls to field engineers UK-wide.
Duties
*Scheduling installations and service calls to field engineers
*Updating spreadsheets and reports
*Communication with customers including reports and invoicing
*Maintaining SLAs
*General admin duties
Applicants must have excellent knowledge of Excel, strong customer service and communication skills, live a reasonable distance from the Harlow office and be willing to undertake weekend out of hours support 1 in 6 (this can be done remotely).
Standard Hours Mon - Fri .
£28-29000
Looking for an experienced office administrator who is confident on Excel and comfortable on the phone to lead a 2-person team responsible for scheduling service calls to field engineers UK-wide.
Duties
*Scheduling installations and service calls to field engineers
*Updating spreadsheets and reports
*Communication with customers including reports and invoicing
*Maintaining SLAs
*General admin duties
Applicants must have excellent knowledge of Excel, strong customer service and communication skills, live a reasonable distance from the Harlow office and be willing to undertake weekend out of hours support 1 in 6 (this can be done remotely).
Standard Hours Mon - Fri .
Job number 3889732
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Company Details:
Operations Resources
Operations Resources was established in 1999 with one aim in mind: to deliver a service that could be tailored directly to the individual needs and as...