Full job descriptionGeneral Manager (Daytime Hours Only)

Ready to lead a team, drive success, and still enjoy a healthy work-life balance?
We’re looking for an enthusiastic and people-focused General Manager to lead a busy customer-facing hospitality operation. This is a fantastic opportunity for an experienced General Manager or an ambitious Assistant Manager looking to take the next step in their career.
This role offers the chance to lead from the front, develop a talented team, and create an environment where both customers and colleagues genuinely enjoy spending their time.
General Manager - Why Join Us?
*Excellent work-life balance within a supportive business
*Genuine opportunities for career progression and development
*A people-first culture where your ideas and contributions matter
*The chance to make a real impact on your business’s success
*A supportive leadership team invested in your growth
General Manager - The Role:
As General Manager, you’ll be responsible for creating an exceptional customer experience while leading, motivating, and developing your team. You’ll oversee all aspects of the operation, ensuring high standards, strong commercial performance, and a positive workplace culture.
You’ll be the driving force behind:
*Delivering outstanding customer service every day
*Building, coaching, and developing a high-performing team
*Creating a welcoming, safe, and engaging environment
*Driving sales and achieving financial targets
*Managing operational standards and compliance
*Leading by example and fostering a positive team culture
*Supporting continuous improvement and embracing change
General Manager - What We’re Looking For
We’re keen to speak with candidates who have:
*Previous management experience within hospitality, retail, leisure, or another customer-focused environment
*Experience leading, motivating, and developing teams
*Strong organisational and communication skills
*Commercial awareness and experience working towards targets
*A hands-on leadership style and a willingness to support the team when needed
*The ability to remain calm under pressure and solve problems effectively
Assistant Managers with strong leadership experience who are ready to step into their first General Manager position are strongly encouraged to apply.
About YouYou’ll be someone who:
*Leads with positivity and integrity
*Enjoys developing others and seeing people succeed
*Takes ownership and accountability
*Thrives in a fast-paced environment
*Builds strong relationships with customers and colleagues alike
If you’re looking for a role where you can develop your career, make a genuine impact, and enjoy a healthy balance between work and personal life, we’d love to hear from you.