Full job descriptionCredit Controller
Location: Poole, BH12
Salary: £26,000 - £28,000 per annum, dependent on experience
Hours: 40 hours per week, Monday to Friday
Contract: Full-time, Permanent, Office-based
We’re looking for a highly organised and proactive Credit Controller to join our Finance team. This is an excellent opportunity for an individual with strong communication skills and a keen eye for detail to play a key role in managing customer accounts, maintaining cash flow, and supporting the continued success of our business.


What We Offer
*Competitive salary of £26,000 - £28,000 per annum, dependent on experience
*Full-time, 40-hour working week
*Company pension scheme
*Staff discounts on selected products
*Supportive, friendly, and collaborative working environment
*Opportunities for career development and progression
*On-site parking
*Employee Assistance Programme
*Training and development opportunities


The Role
As a Credit Controller, you will be responsible for managing customer accounts and ensuring payments are received in a timely manner. You will work closely with customers and internal departments to resolve account queries, reduce outstanding debt, and support the overall financial health of the business.


Key Responsibilities
*Proactively manage and collect outstanding customer debt
*Contact customers by telephone, email, and written correspondence to secure payment
*Monitor customer accounts and maintain accurate records
*Reconcile customer accounts and investigate discrepancies
*Resolve invoice, payment, and account-related queries efficiently
*Produce aged debt reports and provide regular updates to management
*Assess customer creditworthiness and recommend credit limits where appropriate
*Allocate incoming payments and maintain accurate account information
*Build and maintain positive relationships with customers and internal stakeholders
*Support month-end procedures and assist the wider finance team when required
*Ensure company credit control procedures are followed and continuously improved


About You
We’re looking for someone who is:
*Experienced in a Credit Control, Accounts Receivable, or similar finance role
*Confident communicating with customers and negotiating payment arrangements
*Organised, proactive, and able to manage a busy workload effectively
*Numerate with strong attention to detail and accuracy
*A confident user of Microsoft Office, particularly Excel
*Experienced using accounting or ERP systems
*Able to work independently while contributing positively to a team environment
*Professional, resilient, and customer-focused


Ready to Apply?
If you’re ready to take the next step in your career and join a growing, successful business, we’d love to hear from you.
Simply click Apply and send us your CV. We look forward to hearing from you.