Full job descriptionJunior Remote Support Engineer (Electro-Mechanical) Watford, Hertfordshire (Office Based – Monday to Friday) Salary: Up to £47,000 + Benefits
Join an expanding technical support team
Our client is investing heavily in the growth of its UK engineering operation and is looking for several Junior Remote Support Engineers to join a newly created technical support team based at its Watford Head Office.
This is an excellent opportunity for engineers with a solid mechanical and electrical background who are looking to develop their careers within a highly technical environment supporting sophisticated automated equipment.
You’ll receive ongoing training and work alongside experienced engineers while developing your skills across mechanical, electrical and software diagnostics.
The Role
You’ll provide first and second-line technical support to engineers working in the field, assisting with diagnostics, troubleshooting and technical problem resolution.
Responsibilities include:
Supporting field engineers with technical fault diagnosis
Investigating mechanical, electrical and software issues
Assisting with remote troubleshooting and machine diagnostics
Escalating more complex technical issues where appropriate
Logging technical information accurately
Working closely with engineering and operations teams
Continuously developing your product and technical knowledge
About You
You’ll be an enthusiastic engineer who enjoys solving problems and learning new technology.
You’ll ideally have:
Mechanical engineering knowledge
Electrical fault-finding skills
Basic understanding of IT systems and software
Strong communication skills
Analytical and logical thinking
A positive, team-focused attitude
Desire to build a long-term engineering career
Experience from any of the following backgrounds would be welcomed:
Field Service Engineering
Electrical Engineering
Mechanical Engineering
Maintenance Engineering
Mechatronics
Manufacturing
Automation
Industrial Equipment
Technical Support
Plant Engineering
Electro-Mechanical Assembly
Whether you’re currently working in the field or looking to transition into a more office-based technical support role, this is an excellent opportunity to develop your career within a growing engineering business.
What’s on Offer
Salary up to £47,000
Full product training
Excellent career progression opportunities
Work with cutting-edge electro-mechanical technology
Supportive and collaborative engineering team
Long-term career stability
Location: Watford (office based, Monday-Friday)