Full job descriptionAre you someone who enjoys solving technical problems, working with software deployments, and keeping systems running smoothly?
We’re looking for a Release & Configuration Technician to join a growing technology team responsible for delivering software releases to customers and maintaining internal and cloud-based environments.
This is an excellent opportunity for someone with a background in IT Support, Infrastructure, DevOps, Release Management or Systems Administration who’s looking to develop their career within software delivery and automation.
What you’ll be doing

You’ll play a key role in ensuring software releases are delivered accurately and on time while supporting internal infrastructure and customer environments.
Responsibilities include:
*Coordinating software releases across customer environments
*Supporting and maintaining CI/CD pipelines
*Troubleshooting installation and configuration issues
*Managing Windows, Linux and SQL Server environments
*Maintaining development, test and deployment environments
*Monitoring hosted and cloud platforms and responding to incidents
*Managing support tickets within agreed SLAs
*Maintaining technical documentation and configuration records
*Following change management processes
*Working closely with Development, Support and Project teams
*Identifying opportunities to improve deployment processes and automation
*Supporting occasional out-of-hours software releases
What we’re looking forWe’re interested in people with experience in some (not necessarily all) of the following:
Essential*Exposure to CI/CD and software deployment processes
*Experience using Git or other version control systems
*Basic scripting or programming knowledge
*Strong troubleshooting and problem-solving skills
*Good understanding of Office 365 and Windows environments
*Excellent organisational skills and attention to detail
*Strong communication skills
*Ability to manage multiple priorities in a fast-paced environment
Desirable*Windows Server administration
*Linux administration
*SQL Server
*Networking fundamentals (TCP/IP, DNS, Routing, VPNs)
*Experience working within SLA-driven support environments
What’s in it for you?*Opportunity to work with modern software delivery technologies
*Exposure to CI/CD, automation and cloud platforms
*Collaborative technical team
*Ongoing learning and career development
*Hybrid working
*Permanent position
If you’re passionate about technology, enjoy troubleshooting, and want to build a career around software delivery and release management, we’d love to hear from you.