Full job descriptionSurface Imports Traffic Operator & Assistant – Leicester, Leicestershire
People Solutions are currently recruiting for a Surface Imports Traffic Operator & Assistant to join our well-established client based in Leicester, Leicestershire.
This is an excellent opportunity offering full training, ongoing development, and genuine long-term career progression within the freight and logistics industry.
Previous experience is beneficial but not essential, as full training will be provided for the right candidate. This role would suit candidates looking to begin or develop a career within imports, freight forwarding, logistics, and transport operations.
This role would suit candidates with experience or an interest in Traffic Operations, Import Administration, Logistics Administration, Freight Forwarding, Customs Administration, Transport Administration, Shipping Administration, Office Administration, or Operations Support.
Shifts
• Monday to Friday
• 08:00 – 16:30
• 37.5 hours per week
• Permanent position
Salary
• Starting salary from £19,000 per annum (age dependent)
• Higher starting salaries available depending on experience (DOE)
• Regular salary reviews as skills and experience develop
Benefits
As a Surface Imports Traffic Operator & Assistant, you will receive:
• Permanent, full-time opportunity
• Full training and ongoing development
• Career progression opportunities within the freight and logistics industry
• Supportive and friendly working environment
• Paid holiday entitlement
• Monday to Friday working pattern
• Free on-site parking (where applicable)
Day-to-Day Duties
As a Surface Imports Traffic Operator & Assistant, your duties will include:
• Supporting the Import Operations department with day-to-day activities
• Managing and updating in-house operational systems accurately
• Monitoring deliveries and providing timely updates to customers and colleagues
• Communicating professionally with customers, suppliers, and transport partners
• Checking and processing import shipment documentation
• Ensuring compliance with customs requirements and company procedures
• Supporting colleagues across departments when required
• Assisting with resolving operational queries and delivery issues
Essential Skills
To be successful in this role, you will need:
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Excellent organisational and time management skills
• The ability to work well under pressure and meet deadlines
• Confident IT skills, including Microsoft Office
• The ability to work independently and as part of a team
• A proactive, flexible, and positive attitude
• A willingness to learn and develop within the freight and logistics industry
• A Basic DBS check (criminal record check)
• A five-year employment or education history with no gaps exceeding 28 days
Desirable Experience
• Previous experience within freight forwarding, imports, logistics, transport, or administration is advantageous but not essential
• Knowledge of customs procedures or shipping documentation is desirable but full training will be provided
• Experience working within a busy office or transport environment
Training Provided
• Full industry-related training provided from day one
• Ongoing support and development throughout your employment
• Opportunity to gain valuable experience in import operations and freight processes
Apply
If you are interested in this opportunity as a Surface Imports Traffic Operator & Assistant, click apply today and a member of our recruitment team will be in touch.
People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.