Full job descriptionKey Account Manager

£50,000 - £55,000 + £15,000-£20,000 Bonus
Maidenhead (Office Based)
Strategic Accounts | Commercial Services | Facilities Management | Contract Catering

Are you an experienced Key Account Manager who enjoys building long-term partnerships rather than simply maintaining customer relationships?
Do you thrive on developing strategic accounts, increasing customer retention and identifying commercial growth opportunities with some of the UK’s best-known organisations?
Our client is one of the UK’s most respected commercial service providers, delivering specialist maintenance and compliance solutions to thousands of blue-chip customers across hospitality, healthcare, education, corporate workplaces and facilities management. With ambitious growth plans both in the UK and internationally, this is an excellent opportunity to join a business that genuinely invests in its people.
This is not a transactional sales role.
You’ll inherit a portfolio of strategic customers where you’ll become a trusted commercial partner, responsible for developing long-term account plans, improving customer satisfaction, increasing contract value and protecting high-value client relationships.
The Role*Manage a portfolio of national and strategic customer accounts.
*Build executive-level relationships across multiple stakeholders.
*Develop strategic account plans focused on long-term growth.
*Drive customer retention and contract renewals.
*Identify opportunities to expand existing services.
*Work closely with Operations and Service teams to deliver exceptional customer experiences.
*Present commercial proposals and negotiate contract renewals.
*Analyse account performance and identify opportunities for continuous improvement.
We’re looking for someone with*Proven Key Account Management experience.
*Experience managing large multi-site customers.
*Strong commercial and financial awareness.
*Excellent presentation and stakeholder management skills.
*Experience within one or more of the following sectors:
*Commercial Catering Equipment
*Facilities Management
*Building Services
*Contract Catering
*Foodservice
*Workplace Services
*Business Services
*A consultative, relationship-led approach to sales.
*

Why Join?*£50,000-£55,000 basic salary.
*£15,000-£20,000 bonus potential.
*28 days holiday + Bank Holidays.
*Healthcare & wellbeing benefits.
*Pension and Life Assurance.
*Genuine career progression.
*Join a growing international business with an excellent reputation.
*Be part of a collaborative, customer-focused commercial team where your ideas are valued.