Full job descriptionCare Team Leader
Based in Sunderland
Salary up to £28,000 per annum
Are you an experienced Care Worker / Care Assistant ready to take the next step in your career? Hales Homecare is looking for a confident, organised, and people-focused Care Team Leader to support our service in Sunderland.
If you’re passionate about care, thrive in a fast-paced environment, and love empowering others, we’d love to hear from you!
Your Role as Care Team Leader
As Care Team Leader, you’ll play a vital role in ensuring our care services run smoothly and efficiently. You’ll:
*Allocate care staff to service user visits and manage rotas.
*Support and lead Senior Carers and Field Supervisors.
*Monitor service user changes and update care plans.
*Manage staff holidays and ensure adequate cover.
*Handle new referrals and onboard clients.
*Maintain accurate records and ensure compliance.
*Assist with payroll and timesheet processing.
*Deliver care during emergencies or staff shortages.
*Support recruitment and staff engagement initiatives.
What We’re Looking For
We’re looking for a confident, compassionate leader with:
*Experience in regulated domiciliary care (ideally as a Care Coordinator or similar).
*Strong organisational, communication, and IT skills.
*A proactive approach to problem-solving and team support.
*NVQ Level 3 in Health & Social Care (or working towards it).
*A full UK driving licence and access to a vehicle.
If you’re committed to delivering high-quality care and ready to grow, we’ll support you with training and qualifications, including a Level 5 Diploma in Leadership.
What You’ll Get in Return
*Competitive salary
*Up to 31 days annual leave
*Performance-related bonus
*Pension & life insurance
*Car salary exchange scheme
*Cycle to work scheme
*Access to Blue Light Card discounts
*Outstanding career development opportunities
Ready to make a difference?
Apply today and take the next step in your care career with Hales Homecare.
Hales Homecare is a trusted provider of personalised, technology-enabled care services. We support older adults, individuals with disabilities and those with life-limiting conditions to live independently in their own homes.
With a reputation for excellence, market-leading training, and a clear career development pathway, we offer #morethanjustcare and are proud to invest in our people.