Full job descriptionCustomer Service Administrator – Lichfield
People Solutions are currently recruiting for a Customer Service Administrator to join our well-established client based in Lichfield. This is a fantastic opportunity offering £29,000 per annum, Monday to Friday working, immediate starts available and genuine opportunities for long-term career progression.
This role would suit candidates with experience as a Customer Service Administrator, Customer Service Advisor, Sales Administrator, Office Administrator, Sales Support Administrator, Service Coordinator or Customer Support Administrator.
Shifts
• Monday to Friday
• 09:00 – 17:00
Rates of Pay
• £29,000 per annum
Benefits
As a Customer Service Administrator, you will receive:
• Immediate starts available
• Monday to Friday working – no weekends
• Competitive salary of £29,000 per annum
• Free on-site parking
• Friendly and supportive team environment
• Long-term career opportunities
Day-to-Day Duties
As a Customer Service Administrator, your duties will include:
• Acting as the first point of contact for customers via telephone and email
• Processing customer enquiries, orders and requests accurately
• Providing updates on orders, deliveries and service queries
• Liaising with internal departments to ensure customer requirements are met
• Maintaining accurate customer records and updating internal systems
• Preparing quotations, documentation and general administration
• Resolving customer issues professionally and efficiently
• Delivering a consistently high level of customer service at all times
Essential Skills
To be successful in this role, you will need:
• Previous experience within a customer service or administration role
• Excellent written and verbal communication skills
• Strong organisational skills with excellent attention to detail
• Confident using Microsoft Office and internal computer systems
• Ability to prioritise workloads and work within a fast-paced environment
• Professional, positive and customer-focused approach
Desirable Experience
• Previous experience within a customer service, sales administration, service coordination or office administration role would be advantageous
Training Provided
• Full training provided on internal systems and processes
Apply
If you are ready to take the next step in your career, apply today by clicking below.
People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.