Full job descriptionExecutive Assistant to the General ManagerLocation: Luton, Bedfordshire (Daily commuting required. Suitable for candidates based in North London, Luton, Milton Keynes, St Albans, Stevenage and surrounding areas.)
Salary: £37,000–£42,000 per annum
Job Type: Full-time | Permanent
Reporting to: General Manager
About the RoleWe are seeking an experienced and highly organised General Manager’s Assistant to join our UK manufacturing operation in Luton.
This is a senior, hands-on management position combining factory operations, executive support and European brand development. The successful candidate will play a key role in ensuring the efficient day-to-day operation of our UK factory while supporting the company’s strategic growth across the European market.
This position is ideal for someone with a strong background in manufacturing or industrial operations who is equally comfortable coordinating senior management activities and driving business development initiatives.
Key ResponsibilitiesFactory Operations & Business Management*Take overall responsibility for the daily operation of the UK factory, including production, sales support, administration and general site management.
*Monitor operational performance and ensure efficient production planning, quality control and workflow management.
*Build and maintain strong relationships with key customers, identifying opportunities to expand existing business partnerships.
*Prepare and present regular management reports covering production, sales performance and team operations to Group Management.
Brand Development & Marketing*Develop and coordinate branding and marketing strategies for the European market.
*Manage both online and offline promotional activities, including Google Ads, LinkedIn, Instagram, Facebook and industry marketing campaigns.
*Plan and coordinate the company’s annual exhibition programme, including exhibition strategy, promotional materials and event preparation.
Executive Support*Manage the Group General Manager’s schedule during visits to the UK.
*Coordinate customer meetings, supplier visits, factory inspections and business travel arrangements.
Team Leadership*Lead, organise and develop the UK team, ensuring clear objectives, effective communication and high performance.
*Allocate work, conduct performance reviews and promote a positive working culture.
*Maintain strong employee relations and ensure compliance with UK workplace practices.
*Develop and implement training programmes to improve team capability and professional development.
Candidate RequirementsEssential*Fluent in both English and Mandarin Chinese, with excellent verbal and written communication skills.
*Minimum 4 years’ senior management experience within a manufacturing, engineering or multinational business.
*Previous experience in positions such as Operations Manager, Factory Manager, General Manager, Plant Manager or equivalent.
*Strong understanding of production operations, workshop management, quality systems and manufacturing processes.
*Excellent organisational, leadership and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
*Eligible to work full-time in the UK.
*Please note that visa sponsorship is not available for this position.
Desirable*Experience within the HVAC, manufacturing, industrial automation or engineering sectors.
*Experience in B2B marketing, branding or exhibition management would be advantageous.
What We Offer*Competitive salary of £37,000–£42,000, depending on experience.
*Opportunity to play a key role in the growth of an expanding international manufacturing business.
*Broad management responsibilities with significant autonomy.
*A collaborative working environment with opportunities for professional development and career progression.