Full job descriptionThe Client Manager is responsible for the production of high standards of departmental work. This means completing their own workload, allocating and reviewing the work of team members and being a strong role model for the vision, mission and values of the organisation. The role requires a quality focused individual who is organised, and deadline driven.
Role:
*Provide an excellent level of service to a small portfolio of Clients which meets and exceeds their expectations.
*Manage an allocated Client portfolio in a manner which ensures that the required standards of compliance and service are achieved and sustained at all levels.
*Support the Director to ensure day to day activities are completed within the timeframes and requirements set.
*Ensure planning processes meet client needs and statutory deadlines.
*Review team files to ensure all standards, quality and compliance requirements are met and issues identified.
*Give feedback on the quality and standard of work produced by junior team members and highlight areas for development.
*Develop skills and knowledge relevant to a full range of clients and utilise that knowledge to deliver a great service and to develop colleagues.
*Build strong relationships with Managers, team members and clients to facilitate the completion of work to deadlines.
*Ensure the correct client documentation is received in a timely and efficient manner to ensure deadlines can be met.
*Ensure self and team members follow all legal and statutory requirements.
*Develop own and team members systems knowledge and expertise to improve utilisation.
Key Requirements
*ICAEW, ACCA or IFA fully qualified.
*4+ years practice experience preferred
Benefits:
*£60,000 - £68,000
*Company Pension Scheme
*25 days of annual leave + bank holidays
*Additional annual leave days from certain levels of seniority
*Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
*Business closure over Christmas*
*Life Assurance x4 annual salary
*Enhanced family leave policies
*Enhanced Company Sick Pay
For more information, contact Liam Snell at LGS Vision Recruitment.