Full job descriptionPMR is working with a leading housing provider to recruit a Temporary Independent Living Advisor to join their team in Frome, Somerset, on a 3-month assignment (likely to be extended).
This is a fantastic opportunity for a compassionate and proactive individual to provide intensive housing management support to sheltered housing residents, helping them live independently and safely within their community.
Role Details
Location: Phoenix House, Frome, Somerset
Hours: 28 per week (to be agreed with manager)
Rate: £14.78 per hour PAYE
Driving licence: Essential
Clearance: Basic DBS required
Key Responsibilities
*Build positive relationships with residents, delivering a warm and friendly service
*Support prospective and new residents through property viewings and move-ins
*Provide tenancy guidance, ensuring residents understand their rights and responsibilities
*Offer benefits and financial signposting
*Carry out health and safety checks, including site inspections and risk assessments across communal areas and lifts
*Monitor contractors, including grounds maintenance, cleaning and laundry services
*Work collaboratively across teams to ensure smooth service delivery
*Support resident wellbeing, including managing disputes, completing referrals for aids and adaptations, and responding to emergencies
Essential Experience
*Experience working with older people
*Strong communication skills, with the ability to adapt to individual needs
*Good administrative and numeracy skills
*Ability to work independently and as part of a team
*Good working knowledge of Microsoft Office
*A genuine commitment to Equality and Diversity
Desirable
*Knowledge of Housing Benefit
*Experience supporting residents through bereavement or loss